Less than a week after a major computer failure which left RBS and Natwest customers without access to their online accounts and unable to use cash points, Natwest suffered another disruption on Friday from 11:30am.
The RBS group – which includes RBS, Natwest and Ulster bank said that Natwest was worst affected after a deliberate disruption.
A spokeswoman for RBS said: “Due to a surge in internet traffic deliberately directed at the NatWest website, customers experienced difficulties accessing some of our customer websites today”.
She continued:”This deliberate surge of traffic is commonly known as a distributed denial of service (DDoS) attack. We have taken the appropriate action to restore the affected websites. At no time was there any risk to customers. We apologise for the inconvenience caused.”
RBS have confirmed that no customer details were compromised during the latest cyber attack and it was not in any way linked to Monday’s technical glitch.