The University of Pennsylvania Health System revealed Monday that some patients’ privacy was accidentally breached because of misprinted bills – the mistake was made on behalf their billing vendor, Revspring of Wixom.
The company had a malfunction in its printing operation. As a result, some patients received bills containing both their own correct information and an unrelated patient’s information on the reverse side of the statement.
The inadvertent information included the unrelated patient’s name, physician, types of services and tests, and amount owed. However, it has been confirmed that no social security or insurance numbers were included in the error.
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